Question 1

How to get tuition discount?

Accepted Answer

You can click on the Welfare Center to participate in relevant event draws!

Question 2

Is payment safe?

Accepted Answer

Panda Remit RMB remittance services are provided by cooperative banks, and the domestic and overseas licensed operations are stable and reliable.

Question 3

How is the exchange rate calculated?

Accepted Answer

The exchange rate changes in real time. You can lock the exchange rate by placing an order and receive the full amount. Currently, Panda Remit is responsible for the full amount payment fee.

Question 4

How much does it cost?

Accepted Answer

Each transaction fee is only 80CNY, and the full deposit fee is waived and will be borne by Panda Remit.

Question 5

When will it arrive? How long does it take to arrive?

Accepted Answer

After confirming the funds, Panda Remit foreign currency remittance is almost real-time. The specific arrival time will be subject to the account of the school where you are located.

Question 6

Where can I pay?

Accepted Answer

Currently, RMB remittance is supported for schools in the United States, Australia, Japan, Singapore, Hong Kong, the United Kingdom, Europe, Canada and other regions, and other regions are under development.

Question 7

Are there any rewards for inviting friends?

Accepted Answer

You can click on the personal center-invitation code function to invite friends to remit money or pay fees, and you can get a 60￥ reward coupon.

Question 8

What materials do I need to prepare?

Accepted Answer

1. You need to prepare: the remitter’s ID card, the bank card used by the remitter to pay, and the mobile phone number linked to the bank card
2. The school’s payment voucher information, admission notice, payment bill, study certificate and other study abroad materials are all acceptable (choose one from three)
3. The school’s payment account number and confirm the payment deadline. Please arrange it at least one week in advance Pay the fees. Panda Remit will also collect the school account information, and you can check it before making the remittance.

Question 9

Which schools do you support tuition payment for studying abroad?

Accepted Answer

Panda Money supports 37 000+ schools around the world, including overseas universities, middle schools, primary schools, preparatory schools, language schools, etc., and supports the payment of tuition fees, accommodation fees, living expenses and application fees.

Question 10

Do I need a Chinese mobile phone number?

Accepted Answer

Yes, it must be in your name and be the mobile phone number linked to the payment bank.

Question 11

What should I do if my ID card expires?

Accepted Answer

Sorry, you need to ensure that your ID card is valid before you can open an account.

Question 12

Can I open an account using someone else’s identity?

Accepted Answer

No, the remitter must open an account in person.

Question 13

What should I do if I fail to open an account?

Accepted Answer

Sorry, the account opening failed, that is, the bank rejected your account opening application. Please contact online customer service or your dedicated account manager.

Question 14

What should I do if it prompts that face recognition is inconsistent?

Accepted Answer

Please try to make your bangs and glasses consistent with your ID, or keep the lighting sufficient. If you still cannot pass, please contact online customer service or your dedicated account manager.

Question 15

What account opening materials are required?

Accepted Answer

You need to prepare your ID card and the mobile phone number linked to your payment bank card to open an account.

Question 16

Is Panda Remit safe?

Accepted Answer

Panda Remit RMB remittance service is provided by cooperative banks, and the information is stored in the bank's data center to ensure the absolute safety of your information and funds.

Question 17

How to fill in the remittance postscript?

Accepted Answer

Please fill it in according to your payment voucher or the school's requirements, usually with Student ID as a postscript.

Question 18

How to get tuition discount?

Accepted Answer

You can click on the Welfare Center to participate in relevant event draws!

Question 19

What should I do if the transfer fails?

Accepted Answer

Bank transfer fails, usually for the following reasons, please check one by one:
(1) The bank transfer limit is insufficient.
(2) Your bank account status is abnormal. It may be that your ID card has expired or your bank card has become invalid.
(3) Whether the transfer remarks are not filled in, and whether the order amount or payment account number are filled in incorrectly. If you cannot find the reason, please contact online customer service or your dedicated account manager.

Question 20

What should I do if I forget to fill in the transfer remark?

Accepted Answer

This fund cannot be matched, but will be automatically returned within 1 hour. You can make the required payment again.

Question 21

Can I pay with other bank cards?

Accepted Answer

Please pay with your own bank card that's linked. Please do not use card that's not linked yet or other people's cards to avoid affecting your payment.

Question 22

What should I do if my payment fails?

Accepted Answer

Online payment fails, usually for the following reasons, please check one by one:
(1) The bank's online deduction limit is insufficient.
(2) Your bank account status is abnormal. It may be that your ID card has expired or your bank card has expired.
(3) Risk control of other banks. If you cannot find the reason, please contact online customer service or your dedicated account manager.

Question 23

Can I pay with someone else’s account?

Accepted Answer

Please pay with your own bank card that's linked. Please do not use cards not linked or other people's cards to avoid affecting your payment.

Question 24

How to obtain payment voucher?

Accepted Answer

After the order is completed, you can click "Get Study Abroad Payment Voucher" at the bottom of the order page, fill in your email address, and it will be sent automatically. The payment voucher is only available in English.

Question 25

What should I do if the order shows success but the school has not yet confirmed it?

Accepted Answer

After the payment order is confirmed, Panda Remit will show that the remittance was successful when it was remitted in real time. The school usually takes 1-3 working days to confirm the payment. In addition, you can also download the payment voucher for studying abroad and submit it to the school to check the payment progress.

Question 26

How long does it take for the school to receive it?

Accepted Answer

After the payment order is confirmed, Panda Remit will remit the money in real time. The school usually takes 1-3 working days to confirm the credit~

Question 27

What should I do if the payment timeout appears?

Accepted Answer

The order failed due to inconsistent amounts and other reasons. You can place a new order, or contact online customer service or your dedicated account manager.

Question 28

What should I do if it keeps showing that it’s waiting for payment or the transaction is being processed?

Accepted Answer

Since international remittances need to be processed across banks, please be patient. If the status prompts you to contact customer service or supplementary materials, please handle it in time.

Question 29

What should I do if I am prompted to contact customer service?

Accepted Answer

If the status prompts you to contact customer service, please contact us in time. If the status prompts you to contact customer service, please contact online customer service or your dedicated account manager.

Question 30

What should I do if I am prompted that additional materials are needed?

Accepted Answer

If the status prompts for supplementary materials, please follow the prompts to supplement in time to avoid affecting your payment.

Question 31

What should I do if I am prompted to submit information?

Accepted Answer

If the status prompts for supplementary materials, please follow the prompts to supplement in time to avoid affecting your payment.

Question 32

Do all sample credentials need to be uploaded? What to do if not?

Accepted Answer

You only need to select one item to upload. If you do not have the above payment voucher, please contact online customer service or your dedicated account manager.

Question 33

Can I use the admission notice?

Accepted Answer

Yes, you can take photos and upload them directly.

Question 34

What should I do if my school cannot be found?

Accepted Answer

You can click to add a school, or contact online customer service or your dedicated account manager.

Question 35

What should I do if there are multiple results?

Accepted Answer

Select a school in your target country or region, or contact online customer service or your dedicated account manager.

Question 36

What should I do if I don’t have my school account?

Accepted Answer

You can click to add a school account, or contact online customer service or your dedicated account manager.

Question 37

How do I check my school account?

Accepted Answer

You can check it on the payment voucher or log in to your student backend. If you cannot find it, please contact online customer service or your dedicated account manager.

Mainland of China GO TO United States AND CHOOSE PANDA REMIT TO PAY FOR STUDYING ABROAD.

PANDA REMIT IS THE MOST COST-EFFECTIVE WAY TO PAY TUITION FEES.

PANDA REMIT IS THE MOST COST-EFFECTIVE WAY TO PAY TUITION FEES.

IT CAN MEET YOUR PAYMENT NEEDS IN VARIOUS SCENARIOS.

IT CAN MEET YOUR PAYMENT NEEDS IN VARIOUS SCENARIOS.

PANDA REMIT GUARANTEES YOUR FUND SAFETY

PANDA REMIT GUARANTEES YOUR FUND SAFETY

We understand the value and significance of each tuition payment, not only the transfer of funds, but also an investment in the future and expectations

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Let us answer your questions

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WORD OF MOUTH OF MILLIONS OF USERS WORLDWIDE

PAYMENT FOR STUDYING ABROAD, COVERING 28 COUNTRIES/REGIONS AROUND THE WORLD

PAYMENT FOR STUDYING ABROAD, COVERING 28 COUNTRIES/REGIONS AROUND THE WORLD

Use Panda Remit to pay for studying abroad, and you can save up to one mobile phone

LET US ANSWER YOUR QUESTIONS

What are you waiting for?

Panda Remit has been online for five years and is deeply trusted by users around the world.

Remittance Disclaimer:

What are you waiting for?

PANDA REMIT HAS BEEN ONLINE FOR FIVE YEARS AND IS DEEPLY TRUSTED BY USERS AROUND THE WORLD.

Remittance Disclaimer: